Collection & Drop Off

Collection

In instances where you may be away from home when Domestic Bliss calls, we pre-arrange a point of collection. In our business, it is common practice to collect from a neighbour, workplace or an agreed part of your property, a garage or porch for example. Alteratively, you may wish to provide us with a key as many of our clients already do, having come to trust the ethical, personal nature of our service.

We provide special laundry bags, which the driver will ask you to put your laundry in on collection. Your ironing will be returned either folded in the bag or on hangers.

Delivery

We always prefer to return your ironing to you personally. Should this not be possible then, we will return it to the point of collection, ready for when you arrive home. Your invoice will be included with the returned ironing, which is due for payment on delivery. If it is normal practice for you not be at home, then we will advise you of the amount due, so that payment can be put aside for us to collect, from an agreed safe place. Payment is by cash on delivery. Account are available to pay monthly.